This website is operated and managed by Gem Star Cosmetics®. Throughout the site, the terms “we”, “us” and “our” refer to Gem Star Cosmetics®. Gem Star Cosmetics® manages this website, including all information, tools and services available from this site to you, the user/customer/vendors or merchants, conditioned upon your acceptance of all terms, conditions, policies and notices and information stated here.
- By visiting and purchasing from our site you agree to our Terms & Conditions and Terms of Service and be bound to these terms and conditions. if you do not agree; you may not use or purchase from our website.
- You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
- We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
- We reserve the right to modify the contents of this site at any time, and we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
- You are purchasing and using our products at your own risk. You are responsible for testing any products before use in case of skin allergies of any means if an emergency occurs.
- Information on this website may be changed and updated at any time. Pricing of products may change at any time.
Our Products:
We source and distribute top quality and high standard products. They are animal cruelty free, and vegan. Our products are hand-made which means that occasionally you may notice color variations when compared to our picture products.
Order Cancellation:
Once your order has been confirmed and paid for; we won't be able to cancel it.
Products & Services:
Our products are available online only through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.
Accuracy of Billing and Account Information:
- We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided by you at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
- You agree to provide current, complete and accurate purchase and account information for all purchases made on our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
Payment Methods:
- Payment options accepted: Payment may be made via Visa and MasterCard or EFT (Electronic Funds Transfer).
- Card acquiring and security: Card transactions will be acquired for Gem Star Cosmetics® via Payfast who is the approved payment gateway for most South African businesses and Retail stores big or small. Payfast uses Extended Validation SSL with 2048-bit encryption, the highest level encryption available; and no card details are stored on the website. Users may go to www.payfast.co.za to view their security & fraud policy.
- Customer details separate from card details: Customer details will be stored by Gem Star Cosmetics® separately from card details which are entered by the client on Payfast’s secure site. For more details on Payfast refer to www.payfast.co.za.
- Merchant Outlet country and transaction currency. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
This is a private company located in South Africa and is managed and operated by Gem Star Cosmetics® with registration number: 2021/681586/07.
For more information or inquiries please contact us at [email protected].
Disclaimer
General Information:
Skincare & Products
Even products that contain all natural ingredients, can cause skin irritations and reactions in susceptible individuals, especially if the products contain essential oils.
If you have sensitive skin, please do a patch test before use.
If use causes an adverse skin reaction, discontinue use immediately, and see your doctor or pharmacist if no relief comes from rinsing the affected area with cool water. You are responsible for any skin damages and/or allergies if any skin infections may occur hence why you should do patch tests prior.
